Departments

Administration

The District’s administrative functions such as supervision of administrative staff, human resources, and Board of Director meetings are handled by the General Manager.

Finance

The Finance Department is headed by the chief financial officer and is responsible for customer service, field service, accounting, purchasing and conservation.  The Finance Department is responsible for all financial matters and activities for the District including accounting, budgeting, accounts payable and receivable, investments, payroll, purchasing, financial analysis, and financial reporting.

The customer service and field service portion of the Finance Department handle the day-to-day affairs for the customers of the IWVWD. This includes billing, meter reading, new service applications, customer complaints, payment processing, collections and conservation matters.

Operations

The District’s Operations department includes responsibilities for maintenance/repair of pipelines and appurtenances and operations of all pumping plants and arsenic removal facilities. Daily responsibilities are leak repairs, valve turning, flushing of dead-end pipelines, monitoring of all pumping and water storage facilities via the SCADA system, monitoring removal of arsenic at two treatment plants, and handling various types of customer complaints.

Engineering and Technical Services

The Engineering department is responsible for engineering planning and design, operational studies, right-of-way acquisitions, contract and construction management, field inspections of construction projects, water quality reporting and analysis, and all phases of District capital projects.  In addition, the District’s information technology functions are handled under Engineering.